Power Outage • Report Issues. Protect your community. • Safely HQ (2024)

FAQs

How can we protect against power outages? ›

Dear [Customer's Name], We are experiencing a utility failure that is currently impacting our energy services. We understand the inconvenience this can cause and assure you that our team is working diligently to rectify the issue. We appreciate your understanding and patience during this time.

Preparing for a Power Outage

Plan for batteries and other alternative power sources to meet your needs when the power goes out, such as a portable charger or power bank. Have flashlights for every household member. Determine whether your home phone will work in a power outage and how long battery backup will last.

Fill the Tub

Your city water supply is likely to go down as soon as the power goes out. Therefore, you might experience a water shortage in your home. Also, natural disasters like flood might contaminate water, making it unsafe during a power outage. It would be wise to fill your bottles, buckets and tub with water.

Unplug appliances with electronic components, such as microwaves, televisions and computers. This will help to eliminate damage to your appliances from voltage surges when the electricity is restored. Wait a few minutes before turning on these appliances when the electricity is restored.

Get a backup power supply

Establishing a backup system is one of the most effective defenses against power outages. A portable generator can supply sufficient energy for most essential home electronics during an outage, and businesses can use commercial-grade uninterrupted power supply (UPS) units.

Dear [Recipient's Name], We are writing to inform you of an unexpected IT outage currently affecting our [System/Service name]. At this time, the exact cause of the issue remains unknown. Our IT team is diligently working to identify the problem and resolve it as soon as possible.

One of the first things you should do during a power outage is unplug any appliances or electronics to avoid power surge damage once the power is restored. Sensitive devices should be on surge protectors to prevent damage if you can't unplug them in time.

Turn off and unplug small appliances

Televisions, computer equipment, game consoles, fans, lights and all other smaller appliances should be unplugged, especially if they were in use when the power went out. Larger appliances, such as refrigerators, should not be unplugged.

How do you control a power outage? ›

To avoid a power outage, use backup systems like a portable generator, portable power station, UPS system, backup generator, or solar power system with battery backup. Common causes of power outages include storms, trees, vehicle collisions, earthquakes, animals, lightning, excavation digging, and high power demand.

Most plumbing does not require electricity so thankfully your toilet will still work! The downside to a power outage is that if you have to shower, keep it short! The water heater only holds so much hot water and some citywide systems use electricity to pump sewage to facilities so it could get backed up quickly.

Use only bottled, boiled or treated water until your supply is tested and found safe.

During a power outage, many plumbing appliances in your home, such as toilets, sinks, and showers, can still be used thanks to gravity-based water systems. However, it's important to be mindful of the limited supply of water in your pipes and tanks.

To avoid a power outage, use backup systems like a portable generator, portable power station, UPS system, backup generator, or solar power system with battery backup. Common causes of power outages include storms, trees, vehicle collisions, earthquakes, animals, lightning, excavation digging, and high power demand.