Laundry
Most ships have either a self-serve laundrette (with ironing board) or laundry service for an additional fee. Please contact info@uniworld.com to find out what services your ship offers. No dry cleaning services are available on any ship.
Wi-Fi
Select ships offer complimentary Wi-Fi access. Please view your ship’s specific information page on our website or email us at info@uniworld.com to find out if Wi-Fi is available onboard. Service may be briefly interrupted in remote areas, while sailing, or when moving through locks, and the speed will likely be slower than what you are used to back home.
Smoking Policy
For the comfort of all our guests, smoking is only permitted on the sun decks of our ships. Smoking is not permitted on motorcoaches. This policy applies to all forms of smoking materials including vapor e-cigarettes.
We also ask guests to refrain from smoking on shore excursions/tours, especially since many historical sites and other tourist attractions are now smoke-free as well.
Dress Code
It’s best to pack for a range of weather conditions, depending on the season and regions visited. Wearing layers will allow you to easily adjust to temperature changes. Limiting your wardrobe to a simple mix-and-match color scheme will keep your bags to a minimum.
We recommend wearing comfortable, smart-casual clothing both onshore and onboard. We also suggest sturdy walking shoes, as you will do a significant amount of walking on shore excursions, often over cobblestones or uneven terrain. A sun hat, rain gear, and a coat or wrap for chilly evenings are useful items to have. For dining ashore, concerts, special events onboard, etc., men may want to bring a sports jacket and women a co*cktail dress or pantsuit. Neckties are optional. Please note that shorts are not allowed at dinner aboard the ship.
Age Restrictions
In our experience, most young children—especially those under 4—are simply not yet old enough to enjoy river cruising. We make no special arrangements for little ones and offer few kid-friendly activities onboard or onshore. Please note: Our Generations program departures include programs and services designed for families traveling with children. Adults accompanying children are responsible for their safety and behavior onboard and onshore.
Europe, Asia, India, and Egypt: Guests should be 4 years of age or older. Guests who are less than 18 years of age must be accompanied by a parent or guardian and booked in a cabin with someone who is 21 years of age or older.
Peru: Guests must be 7 years of age or older. Guests under 21 must be booked in a cabin with someone who is 25 years of age or older, or traveling with a parent or guardian who is booked in a connecting suite. Some excursions may not be suitable for young children.
Dietary Requirements
Kindly inform us in advance if you have specific dietary requests (e.g., low-fat, low-calorie, gluten-free, sugar-free, vegetarian, etc.). This information can be provided to us when completing your Passenger Information Form. We have a “Travelling Lite” menu for guests seeking more health-conscious options, as well as light lunches, vegetarian options, and generous buffets that offer something for everyone. We will do our very best to accommodate your needs given the resources available to us.
Disabled Facilities
Uniworld strives to provide a safe, enjoyable, and memorable travel experience for all passengers. The Company welcomes passengers with special needs or disabilities. However, please note the following:
Passengers are required to advise the Company, in advance, of any physical, medical, or other special needs that require accommodation.
All guests must ensure they are medically and physically fit for travel. The Company may impose safety requirements necessary for the safe operation of the tour. The Company may also exclude an individual from participating in a tour or an activity if that individual’s participation poses a direct threat to health or safety.
The Company does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as pushing a wheelchair or assistance in eating, toileting or dressing). A companion capable of providing such assistance must accompany any passenger who requires services of a personal nature.
The Company does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the passenger’s expense. The Company is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the care or services received. Passengers should be aware some tours include rough terrain, extensive walking over cobblestone streets, uneven pavement, steps and locations which may not be easily accessible or accessible by wheelchair.
During the tour, the Company may make arrangements with carriers, hotels and other independent suppliers to provide travel services. These parties are independent entities over which the Company has no control. Accommodations on international tours may differ from those in the united kingdom. The Company cannot guarantee disability access or accommodations for passengers travelling on international tours. The Company may, in its sole discretion, decline the booking of any passenger or remove any passenger who cannot comply or refuses to comply with the Company’s terms and conditions. The Company is not responsible for any costs incurred in the event a passenger is removed from a tour. Passengers agree not to hold the Company or any of its related entities liable for any actions taken under these terms and conditions.
